Here are some frequently asked questions but if your question isn’t answered here or you wish to have more info please contact us here
Finnish Key Flag
The Key Flag Symbol provides information on the Finnish origin of a product and its contribution to Finnish work. Huhtamaki Nordics manufactures most of our products locally in Finland. By choosing a product marked with the Key Flag Symbol, you support local production. Huhtamaki is a member of The Association for Finnish Work The Association…
Plant Based
Plant Based from renewable materials Huhtamaki Future SmartTM is a range of plant based products. The 100% renewable plant based materials used in Future SmartTM products contain no carbon content older than 100 years as verified by the 14C carbon dating method. Future SmartTM paper products are 100% GMO free and made of paperboard from…
Food Safety
The glass and fork symbol indicates that the product is approved for food use. It is the symbol presented in Annex II of the EU framework regulation 1935/2004, which can be used to indicate the food use of the contact material. Its use is voluntary and food use can also be reported in other ways.…
PEFC
Programme for the Endorsement of Forest Certification Huhtamaki Nordic uses PEFC certified paperboard from sustainably managed Nordic forests PEFC is a leading global alliance of national forest certification systems. It provides forest owners a tool to demonstrate their responsible practices, while empowering consumers and companies to buy sustainably. PEFC was founded in 1999 and it…
Compostable
Compostable Products Products labelled with Naturally Bioware logo are industrially compostable according to the European EN13432 standard. Compostable products should be disposed of with bio-waste in order to have the best possible effect in terms of the environment.
Plastic Free
Product does not contain any plastic.
SWAN
Nordic Ecolabel The swan label (i.e. the Nordic ecolabel) is an official ecolabel used in the Nordic countries. The mark indicates that the product or service marked with it meets the environmental criteria designed for it. It proves that the product has been designed and manufactured in the best possible way for the environment, taking…
Order Related Questions
Do you have a minimum order limit? Yes, the Huhtamaki customer portal has a minimum order limit of 1250 euros (12 500 SEK). For smaller orders, please consult your local whole seller of Huhtamaki products. Can I change my order after submitting it? No, you can’t change the order in the portal, but you can…
Why don’t I see any prices in the Huhtamaki Customer portal?
You then only have access rights to the “catalog view” of the Huhtamaki customer portal. In order for you to see prices and be able to do purchase orders, please send a request for “commerce view” access rights to fsnordics@huhtamaki.com
Can I request user accounts to the Huhtamaki Customer portal for my colleagues?
Yes you can, please follow this link here to register your colleagues and someone on our team will reach out to them and set up their account.
What happens after I have clicked “Submit Order Request”?
Right after you have made the order our portal will send you an email confirmation of your request. After that, Huhtamaki’s customer service will ensure the availability of products and send you an order confirmation.
How do I register a new user ?
Having a need to add a new user to your account? Please fill in the details and we’ll set them up and send them their own access link.